PREPARE WELL · KEEP THE DETAILS
Use our project checklist to prepare for the survey, fitting and handover. Once installed, keep the product instructions close and follow the care guidance for your exact windows and doors.
A PRACTICAL PROJECT RECORD
Keep each opening, responsibility and decision in one place. Use the checklist alongside your quotation and approved project documents.
Use the ticks to prepare your discussion with MQ, your builder or installer. Marking an item is a personal planning aid; it does not approve a design or certify an installation. Ticks reset when you leave or reload this page.
MQ Modern Living · 020 8770 7924 · sales@mqmodernliving.com · Keep this checklist with your project documents.
DAY-TO-DAY CARE
Follow the schedule and methods applicable to the items ordered. Exposure, use and the product specification can affect the attention required.
Use the cleaning method specified for your frame coating, glass and fittings. The steel manual describes gentle cleaning with water and a mild cleaning agent. Avoid abrasive pads, scraping or unapproved chemicals that could affect the finish, gaskets or sealants. Ask us if you are unsure about a product.
Keep building dust, wet materials and decoration products away from the joinery. Agree suitable protection and the removal of protective films with your installer, following the applicable product instructions. Report accidental coating damage before attempting to cover or repair it.
Observe accessible drainage openings and remove loose surface debris only where you can do so safely and in line with the care instructions. Keep ventilation paths clear. If you cannot identify an outlet, ask before applying sealant, paint or trim near it.
Follow the maintenance instructions for the exact hinges, locks, gaskets and other hardware supplied. Use only the specified compatible products and method. If an opening becomes difficult to use, stop forcing it and contact us; alignment and adjustment may need a competent installer.
Observe from a safe position and use the opening normally. Leave work at height, glass removal, fixing checks and hardware adjustments to a competent person with the appropriate access and instructions.
IF SOMETHING CHANGES
Contact MQ with your order or request reference and the room or item involved. A clear description helps us agree the next step; a symptom alone does not establish its cause.
Which item is affected, what movement is difficult, when it began and whether the change was sudden or gradual.
Whether it is on the room face, outside face or appears between the panes, plus the room, weather and when it occurs.
The location, wind or rain conditions and photographs taken from a safe position. Leave drainage paths unobstructed.
The item reference, affected area and a clear safe photograph. Describe any recent building, cleaning or decoration work.
Stop using it, keep people clear and contact us. Take photographs or video only where safe; avoid moving damaged glass or dismantling components to investigate.
KEEP WITH YOUR PROJECT FILE
Retain the product specification, care documents and applicable warranty terms. Manufacturer product cover and installation workmanship have separate terms. Contact us about an issue promptly so we can review the relevant information. Your statutory rights remain unaffected.
The applicable instructions for your ordered system, hardware and finish govern its care. Ask us to clarify any missing or conflicting information.
Bring the details together
Choose a system, see the requested layout and bring your openings into one schedule. Choose supply only or an installation quotation from our Sutton team.
